Understand the service.
Use it with confidence.
The existing terms governing access to Sentari AI, its services and related content.
Effective Date: 01.06.2026
1. Introduction
Welcome to Sentari AI, operated by Sentari Intelligence Ltd ("Sentari", "we", "our" or "us").
These Terms of Use govern your access to and use of the Sentari AI platform, website, services and related content.
By accessing or using Sentari AI, you agree to be bound by these Terms of Use.
If you do not agree with these Terms, you should not use the platform.
2. Purpose of Sentari AI
Sentari AI is an independent infrastructure sensing intelligence platform designed to provide information, technical guidance, deployment insights and decision-support related to:
- Distributed Fibre Optic Sensing (DFOS)
- Distributed Acoustic Sensing (DAS)
- Distributed Temperature Sensing (DTS)
- Distributed Temperature and Gas Sensing (DTGS)
- Infrastructure monitoring
- Pipeline monitoring
- Perimeter security
- Rail monitoring
- Utility monitoring
- Critical infrastructure protection
- Deployment, commissioning and operational considerations
Sentari AI provides guidance and information only.
Sentari AI does not provide engineering certification, legal advice, regulatory approval, safety approval or professional engineering sign-off.
3. No Engineering Approval
Information provided by Sentari AI is intended to support decision-making and technical evaluation.
Users remain solely responsible for:
- Engineering design decisions
- Procurement decisions
- Safety assessments
- Compliance obligations
- Regulatory approvals
- Operational actions
- Final technology selection
Sentari AI does not replace:
- Professional engineering judgement
- Site-specific engineering assessment
- Manufacturer approval
- Regulatory approval
- Independent verification
4. Accuracy and Limitations
Sentari Intelligence aims to provide accurate, practical and technically credible information.
However:
- Information may be incomplete
- Information may become outdated
- Deployment conditions vary
- Manufacturer implementations differ
- Site-specific factors can significantly affect outcomes
No guarantee is provided regarding:
- Accuracy
- Completeness
- Suitability
- Performance outcomes
- Commercial outcomes
Users should independently verify all recommendations before implementation.
5. No Warranty
Sentari AI is provided on an "as is" and "as available" basis.
To the maximum extent permitted by law, Sentari Intelligence Ltd disclaims all warranties, whether express or implied, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Availability
- Reliability
6. Limitation of Liability
To the maximum extent permitted by law, Sentari Intelligence Ltd shall not be liable for any:
- Direct losses
- Indirect losses
- Consequential losses
- Business interruption
- Loss of revenue
- Loss of profit
- Loss of contracts
- Loss of opportunity
- Reputational damage
- Project delays
- Technical failures
arising from the use of Sentari AI or reliance on information provided by the platform.
Users accept full responsibility for decisions taken based on information provided through Sentari AI.
7. Acceptable Use
Users agree not to:
- Submit unlawful content
- Submit malicious code
- Attempt unauthorised access
- Disrupt platform operations
- Reverse engineer the platform
- Use the platform for illegal activities
- Misrepresent Sentari AI outputs as certified engineering advice
Users must not upload:
- Classified information
- Export-controlled information
- Personal data without authority
- Confidential customer information without permission
- Information subject to non-disclosure restrictions
8. Intellectual Property
All content, branding, software, workflows, methodologies and materials made available through Sentari AI remain the property of Sentari Intelligence Ltd unless otherwise stated.
Users may use outputs generated by Sentari AI for their internal business purposes.
Users may not:
- Repackage Sentari AI as their own service
- Resell platform access without permission
- Copy substantial portions of proprietary content for commercial redistribution
9. Third-Party Information
Sentari AI may reference:
- Industry publications
- Manufacturer documentation
- Publicly available information
- Technical papers
- Standards
- Industry case studies
Ownership of third-party content remains with the original owners.
10. Availability
Sentari Intelligence does not guarantee uninterrupted access to the platform.
We may:
- Modify features
- Suspend services
- Remove content
- Update functionality
- Perform maintenance
without prior notice.
11. Subscription Services
Where paid services are offered:
- Fees are payable in advance unless otherwise agreed
- Access may be suspended for non-payment
- Subscription terms may be updated with reasonable notice
- Refunds are provided only where required by law or explicitly stated
12. Confidentiality
Users should not treat Sentari AI as a confidential communication channel unless specifically agreed in writing.
Do not submit:
- Confidential project data
- Proprietary source material
- Commercially sensitive information
- Client information protected by contractual obligations
unless appropriate agreements are in place.
13. Termination
Sentari Intelligence reserves the right to suspend or terminate access where:
- These Terms are breached
- Platform abuse occurs
- Unlawful activity is suspected
- Security concerns arise
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to These Terms
Sentari Intelligence may update these Terms from time to time.
Continued use of the platform after updates constitutes acceptance of the revised Terms.
Important Disclaimer
Sentari AI is an independent infrastructure sensing intelligence and decision-support platform.
Information provided by Sentari AI should not be relied upon as engineering certification, professional engineering advice, safety approval, legal advice or regulatory approval.
All recommendations require appropriate site-specific validation, engineering review and approval before implementation.