SENTARI AI · AI ACCESS

Your Sentari AI.
Access and subscription support.

Use Sentari AI Free, explore account access, or get help with an existing Professional subscription. Professional is a subscription to the AI service.

Use the account associated with your website subscription. Your existing subscription remains in place.

CHOOSE YOUR ACCESS ROUTE

Website, desktop or Apple subscription.

Your access route depends on where you subscribed and which version of Sentari AI you use.

01

Website subscribers

Sign in with the email and password linked to your Sentari AI Professional website subscription to access your account and subscription details.

If your subscription is not recognised, contact support before purchasing again.

02

Sentari AI for Windows

Open the app and use its account sign-in option with your subscription email. Follow the email-code sign-in steps shown in the app.

If Professional access is not recognised, contact Robin so your website subscription link can be checked.

03

Apple subscriptions

If you subscribed through Apple, use Restore Purchases in the app with the Apple account used for that purchase.

Manage renewals and cancellation in your Apple subscription settings. Apple purchase access and website subscription are separate routes.

ALREADY PAYING?

Let us check your access.

If your subscription is not recognised, contact us before purchasing another subscription. Tell us your subscription email, the app or website you are using, and a brief description of the problem.

Please do not send passwords or email sign-in codes.

Email subscriber support
NEW TO SENTARI AI?

Choose your level of support.

Start with the free advisor or explore Professional for more detailed fibre-sensing support. Downloading the Windows app and subscribing to Professional are separate steps.

Looking for Sentari Sales Suite? Sales Suite will have its own separate sign-in and private access. It is currently in private preview. View Sales Suite